At the time of proposal, Paperjet Wednesday will provide the customer with a written or verbal estimate or quotation. The client will confirm acceptance of the estimate or quotation which binds the client to accept Paperjet Wednesday's terms and conditions. Payment of a deposit will also be considered acceptance of the quote and will bind the client to these sterms and conditions. No work on a project will commence until the client has confirmed acceptance of the quote or deposit has been paid to Paperjet Wednesday.
CHARGES FOR OTHER SERVICES
Charges for any additional services over and above the estimated design, and not covered by the initial quotation/estimate, will become fully payable at the time that the final invoice is sent.
The customer will be provided with an Invoice prior to final publication. At this time the remainder of the amount due will become payable. Accounts which remain outstanding for 30 days after the date of invoice, will incur an extra charge of 10% per month of the outstanding amount. Payments may be made by cash, International Money Order (for overseas customers), or previously agreed electronic funds transfer, and proof of payment is required. Publication and/or release of work done by Papejet Wednesday on behalf of the client, may not take place before cleared funds have been received.
Aa non-refundable deposit of 50% of the quoted fee will become due upon acceptance by the client of the quote, unless otherwise stated in writing. Work on the project will not commence until Paperjet Wednesday has received this amount.
An account shall be considered default if it remains unpaid for 30 days from the date of invoice. Paperjet Wednesday shall be considered entitled to remove Paperjet Wednesday's and/or the customer's material from any and all computer systems, until the amount due has been fully paid. This includes any and all unpaid monies due for services, including, but not limited to, hosting, domain registration, search engine submission, design and maintenance, sub-contractors, printers, photographers and libraries. Removal of such materials does not relieve the customer of their obligation to pay the due amount. Customers whose accounts become default agree to pay Paperjet Wednesday reasonable legal expenses and third party collection agency fees in the enforcement of these Terms and Conditions.
COPYRIGHTS AND TRADEMARKS
By supplying text, images and other data to Paperjet Wednesday for inclusion in the customer's website or other medium, the customer declares that it holds the appropriate copyright and/or trademark permissions. The ownership of such materials will remain with the customer, or rightful copyright or trademark owner. Any artwork, images, or text supplied and/or designed by Paperjet Wednesday on behalf of the customer, will remain the property of Paperjet Wednesday and/or its suppliers. The customer may request in writing from Paperjet Wednesday, the necessary permission to use materials (for which Paperjet Wednesday holds the copyright) in forms other than for which it was originally supplied, and Paperjet Wednesday may, at its discretion, grant this. Such permission must be obtained in writing before it will allow any of the aforesaid artwork, images, text, or other data to be used. By supplying images, text, or any other data to Paperjet Wednesday, the customer grants Paperjet Wednesday permission to use this material freely in the pursuit of the design.
Should Paperjet Wednesday, or the customer supply an image, text, audio clip or any other file for use in a website, multimedia presentation, print item, exhibition, advertisement or any other medium believing it to be copyright and royalty free, which subsequently emerges to have such copyright or royalty usage limitations, the customer will agree to allow Paperjet Wednesday to remove and/or replace the file on the site. The customer agrees to fully indemnify and hold Paperjet Wednesday free from harm in any and all claims resulting from the customer in not having obtained all the required copyright, and/or any other necessary permissions.
The customer agrees that changes required over and above the estimated work or required to be carried out after acceptance of the draft design will be liable to a separate charge. The customer also agrees that Paperjet Wednesday holds no responsibility for any amendments made by any third party, before or after a design is published.
The client agrees to Paperjet Wednesday's definition of acceptable means of supplying data to the company. Text is to be supplied to Paperjet Wednesday in electronic format as standard text (.txt), MS Word (.doc or .docx) on CD-ROM, or via e-mail. Images which are supplied in an electronic format are to be provided in a format as prescribed by Paperjet Wednesday via CD-ROM, or e-mail. Images must be of a quality suitable for use without any subsequent image processing, and Paperjet Wednesday will not be held responsible for any image quality which the client later deems to be unacceptable. Paperjet Wednesday cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials. Additional expenses may be incurred for any necessary action, including, but not limited to, photography and art direction, photography searches, media conversion, digital image processing, or data entry services.
Any indication given by Paperjet Wednesday of a project's duration is to be considered by the customer to be an estimation. Paperjet Wednesday cannot be held responsible for any project over-runs, whatever the cause. Estimated project duration should be deemed to be from the date that cleared funds are received by Paperjet Wednesday for the initial payment or by date confirmed in writing by Paperjet Wednesday.
CHARGES FOR CLIET DELAYS
Any unscheduled delays caused by the customer, including but not limited to delays in providing promised content, delays in providing requested feedback or delays in approval of work done by Paperjet Wednesday, that exceeds 5 workdays may incur additional daily costs. If delays exceed 30 days Paperjet Wednesday will consider the project complete and the project will become fully payable (100% of the quoted amount).
RIGHTS OF ACCESS FOR WEBSITE CONSTRUCTION
The client agrees to allow Paperjet Wednesday all necessary access to computer systems and other locations, as required, in order to complete a website project and until all due funds are cleared, including the necessary read/write permissions, usernames and passwords. The customer also agrees to allow Paperjet Wednesday access to any computer systems, usernames and passwords required to remove data and/or sites for failure to comply with these Terms and Conditions. The customer agrees to supply Paperjet Wednesday with all necessary materials, electronic, or otherwise, required to create and complete the project, and to supply them in a timely manner.
Paperjet Wednesday will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period. Paperjet Wednesday considers the project complete upon receipt of the customer's signed Approval form or once the final payment for the project has been received. Other services such as printing, display panel production, film work, website uploading, publishing etc either contracted on the clients behalf constitute a separate project and can be treated as a separate charge.
WEBSITE DESIGN ONLY
Once web design is complete, Paperjet Wednesday will provide the customer with the opportunity to review the resulting work. Paperjet Wednesday will make one set of minor changes at no extra cost within 14 days of the start of the review period. Minor changes include small textual changes and small adjustments to placement of items on the page. It does not include changes to images, colour schemes or any navigation features. Any minor changes can be notified to Paperjet Wednesday by e-mail. Paperjet Wednesday will consider that the client has accepted the original draft, if no notification of changes is received in writing from the customer, within 14 days of the start of the review period.
Paperjet Wednesday hosts websites on servers owned and maintained by 3rd parties and does not guarantee continuous service and will accept no liability for loss of service, whatever the cause. Paperjet Wednesday may request that clients change the type of hosting account used if that account is deemed by Paperjet Wednesday to be unacceptable because of poor service, lack of bandwidth or in any other way insufficient to support the website. Fees due to hosting organisations not directly contracted by Paperjet Wednesday are the responsibility of the client and Paperjet Wednesday is not liable for their payment. Non-payment of hosting fees that are owed and due to Paperjet Wednesday will result in the deactivation of the client's website.
SEARCH ENGINATION SUBMISSION/OPTIMIZATION
Due to the multitude of considerations that search engines use when determining a site's ranking, Paperjet Wednesday cannot guarantee any particular placement. Acceptance by any search engine cannot be guaranteed and when a site is accepted, the time it takes to appear in search results varies from one search engine to another. Rankings will also vary as new sites are added.
The customer agrees to allow Paperjet Wednesday to place a small credit on printed material, exhibition displays, advertisements and/or a link to Paperjet Wednesday's own website on the customer's website. This will usually be in the form of a small logo or line of text placed towards the bottom of the page. The customer also agrees to allow Paperjet Wednesday to place websites and other designs, along with a link to the client's site on Paperjet Wednesday's own website for demonstration purposes and to use any designs in its own publicity.
RIGHTS OF REFUSAL
Paperjet Wednesday will not include in its designs, any text, images or other data which it deems to be immoral, offensive, obscene or illegal. All advertising material must conform to all standards laid down by all relevant advertising standards authorities. Paperjet Wednesday also reserves the right to refuse to include submitted material without giving reason. Any images and/or data that Paperjet Wednesday does include in all good faith, and then finds out that it contravenes these Terms and Conditions, the customer is obliged to allow Paperjet Wednesday to remove the contravention without hindrance, or penalty. Paperjet Wednesday is to be held in no way responsible for any such data being included. Paperjet Wednesday also reserves the right to refuse service to a client and/or cancel the contract with client if they so desire.
Cancellation of orders may be made initially by telephone contact, or e-mail, however, following this, Paperjet Wednesday will need formal notification in writing to Paperjet Wednesday's email address. Cancellation of retainers may me made with a 90 day advance notice. The client will then be invoiced for all work completed over and above the deposit that will have been made at the time of first ordering. The balance of monies due must be paid within 30 days. Please note: any cancellation which is not formally confirmed in writing and received by Paperjet Wednesday within 14 days of such instruction being issued, will be liable for the full quoted cost of the project.
Paperjet Wednesday n makes no warranties of any kind, express or implied, for any and all products and/or services that it supplies. Paperjet Wednesday will not be held responsible for any and all damages resulting from products and/or services it supplies. Paperjet Wednesday is not responsible for any loss, or consequential loss of data, or non-delivery of products or services, of whatever cause. While we take reasonable steps to investigate the materials we recommend, we accept no responsibility for the performance or quality of materials or any consequential loss arising from their failure. The customer agrees not to hold Paperjet Wednesday responsible for any such loss or damage. Any claim against Paperjet Wednesday shall be limited to the relevant fee(s) paid by the customer. Paperjet Wednesday reserves the right to use the services of sub-contractors, agents and suppliers and any work, content, services and usage is bound by their Terms and Conditions. Paperjet Wednesday will not knowingly perform any actions to contravene these and the client also agrees to be so bound. Paperjet Wednesday and its clients agree to comply with Printers Terms and Conditions which include disclaimers for non-completion on time and the flexibility to supply quantities within 10% of the total ordered. Paperjet Wednesday recommends that if an exact quantity is required, then 10% extra is added to the quantity and extra time made available should the job be delayed.
These Terms and Conditions supersede any previous Terms and Conditions distributed in any form. Paperjet Wednesday reserves the right to change any rates and any of the Terms and Conditions at any time and without prior notice.
ACCEPTANCE OF QUOTATION/ESTIMATE AND TERMS & CONDITIONS
The placement of an order for design and/or any other services offered by Paperjet Wednesday and validated by the customer's signature on the estimate or quotation form, constitutes acceptance of the estimate or quotation and agreement to comply fully with all the Terms and Conditions and forms a Contract for Business between the signatory and Paperjet Wednesday.